This is What works for T-Mobile Keeps Stopping (Pop-ups) FIXED

This is exactly the best way here, to Fix TMobile Keeps Stopping, forget about Reddit, or anything. It is going to be the easiest way to do it.

Managing your T-Mobile account is a breeze with the T-Mobile app. However, it can be quite frustrating when the app crashes or closes unexpectedly. This issue can be inconvenient and disruptive, especially when you need to access important account information or make urgent changes.

How I Fixed TMobile Pop-Up Keeps Stopping For Myself and Customers

I recently encountered the annoying “T-Mobile keeps stopping” pop-up on my Android Note 8, and it drove me crazy. So, I decided to share my experience and the solutions I found to fix this issue.

First off, when I faced this problem, I went into my app settings and chose “Clear Data” and “Force Stop” for the T-Mobile app. If you’re not using the app, I’d recommend uninstalling it, and you can do this through the app settings or the Play Store.

tmobile stopping box on my android

In my case, I also discovered that there were two T-Mobile apps listed in my settings—one with an older version. I uninstalled the updates for the older version and rebooted my phone, and that seemed to do the trick.

Another helpful tip was disabling background data for the T-Mobile app. This is done by going to the app settings and tweaking the background data settings.

If the issue persists, consider reaching out to T-Mobile support for assistance. They may provide additional guidance tailored to your specific situation.

For a more drastic approach, you could uninstall the T-Mobile app from the Play Store, then reinstall it and log in. This worked for me, and the pop-up issue stopped bothering me.

screenshot of hd tmobile keeps stopping dialouge box

In my experience, changing network settings to a different network also helped some users. You can give this a try and see if it works for you.

Troubleshooting Steps To Fix TMobile Keeps Stopping

To effectively address the ‘T-Mobile keeps stopping’ issue, follow these troubleshooting steps

Fix 1: Restart Your Phone

tmobile restart landscape menu shown

In my experience, a simple restart can often resolve minor software glitches that may be causing the T-Mobile app to crash. If you’re facing issues, I recommend restarting your phone by following the specific instructions for your phone model.

Fix 2: Force Close the T-Mobile App

tmobile digit app info to uninstall, forestop

When I encountered app malfunctions, force closing the T-Mobile app proved beneficial. Force closing terminates the app’s current running session and can clear temporary issues. Here’s what you should do:

Fix 3: Clear the T-Mobile App’s Cache and Data

In my case, I’ve found that clearing the app’s cache and data can refresh its performance and resolve crashes. Follow these steps:

clearing cache data of the tmobile app

Fix 4: Uninstall and Reinstall the T-Mobile App

tmobile digit app info to uninstall

If the previous methods fail to resolve the issue, uninstalling and reinstalling the app can sometimes fix the problem. Uninstalling the app will remove all its data and settings, so make sure you have your T-Mobile account information handy before proceeding.

Fix 5: Check for Software Updates

Outdated software on your phone can cause compatibility issues with apps. Regularly checking for and installing software updates can help ensure that your phone is running the latest compatible versions of the operating system and apps.

Fix 6: Contact T-Mobile Support

If the issue persists after following the above steps, contact T-Mobile support for further assistance. They may have additional troubleshooting techniques or identify underlying issues with the app or your account.

Quick Summary

  • Clear Data and Force Stop:
    • Go to the app settings on your device.
    • Find the T-Mobile app and select it.
    • Choose “Clear Data” and “Force Stop” if available.
  • Uninstall or Disable the T-Mobile App:
    • If you don’t use the T-Mobile app, consider uninstalling it.
    • Go to the app settings, find T-Mobile, and choose to uninstall or disable it.
    • Some users reported success by uninstalling updates for the T-Mobile app via the Play Store.
  • Check for Multiple T-Mobile Apps:
    • Some users found multiple T-Mobile apps on their devices. Ensure you are dealing with the correct one.
    • If there are two versions, uninstall updates for the older version and reboot.
  • Disable Background Data:
    • In the app settings, find T-Mobile and disable background data.
  • Reinstall T-Mobile App:
    • Uninstall the T-Mobile app from the Play Store.
    • Reinstall the app and log in.
  • Network Settings:
    • Change your network settings. Some users reported success by switching to a different network.
  • Contact T-Mobile Support:
    • If the issue persists, consider reaching out to T-Mobile support for assistance.
  • Review Permissions:
    • Check the app permissions, and if there are unnecessary permissions, disable them.
  • Check for Updates:
    • Make sure your device and apps are running the latest updates.
  • Consider Alternative Solutions:
    • Some users reported success by deleting certain apps or disabling specific settings. Experiment cautiously.


It is crucial to resolve the ‘T-Mobile keeps stopping’ issue to access your account. Follow the troubleshooting steps to regain control of your T-Mobile app. That’s it for the blog post, I hope you enjoyed this blog post. Today I showed you all the practical ways that are actionable and we have personally done this multiple times for many users who come to our store. That’s it, have a nice day.

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